Recruitment Archives - Bluestones Group

ChatGPT and recruitment startups

MC — Mon, 05 Jun 2023 10:35:28 +0000

We asked ChatGPT to explain what the critical success factors are for a startup recruitment company. This is what it had to say.

Navigating the UK recruitment industry: Critical success factors and the power of partnership

Today’s recruitment landscape in the UK is an exhilarating blend of promise and challenge. Startups are increasingly disrupting the traditional marketplace, making waves with their innovative approaches to talent acquisition and management. Yet, breaking into this sector is not a cakewalk. Success demands a strategic approach, deep industry insight, and robust resources. Let’s delve into the critical success factors for a startup recruitment company in the UK and explore why a partnership with a recruitment investment company might be the game-changer you need.

Key success factors for a UK recruitment startup

Deep understanding of the local market

The UK job market is nuanced, impacted by regional trends, local legislation, and a unique mix of industries. A successful recruitment startup must appreciate these nuances and shape its services accordingly. A deep local understanding can help craft compelling employer value propositions, engage better with candidates, and stay ahead of regulatory changes.

Technological edge

Digitalisation has revolutionised recruitment. Innovative technologies like AI, machine learning, and blockchain are reshaping how companies source, screen, and onboard talent. To compete effectively, startups must leverage these technologies. However, procuring and implementing advanced technologies may require significant investment and expertise.

Strong network

Recruitment is fundamentally a people business. A broad, diverse network of contacts is a potent asset in the world of recruitment. Building relationships with employers, understanding their needs, and matching those with the right candidates is the essence of a successful recruitment startup.

High-quality service

Providing superior service is non-negotiable. This extends to both employers and job seekers. To employers, this means understanding their needs, delivering the right candidates, and providing responsive customer service. To job seekers, it involves providing guidance, support, and access to suitable opportunities.

Agility and adaptability

The business landscape is dynamic, and so is the job market. Startups must adapt to shifts in industry trends, economic conditions, and the regulatory environment to remain relevant.

The power of partnership: Why work with a recruitment investment company?

Navigating these success factors can be challenging for a fledgeling recruitment startup. This is where partnering with a recruitment investment company can be a powerful move. Here’s why:

Financial support

Building a business from the ground up requires capital. Investment companies can provide the much-needed financial boost, allowing startups to focus on business growth rather than worrying about funding.

Access to cutting-edge technology

Investment companies often have resources to procure advanced technologies and the expertise to implement them. This can provide startups with a technological edge, helping streamline operations and enhance service delivery.

Industry expertise and guidance

A recruitment investment company with an established presence in the industry can offer invaluable guidance. Their experience, industry insights, and understanding of the market can help startups navigate potential pitfalls and seize opportunities.

Networking opportunities

Recruitment investment companies typically have extensive networks within the industry. They can open doors to connections that would be hard to forge independently. These relationships can provide a wealth of opportunities and support for business growth.

Operational support

Many investment companies also provide operational support in areas like HR, legal, and marketing. This can allow the startup to focus on its core operations – finding the best talent for clients.

So, while the UK recruitment industry presents significant opportunities, navigating this landscape requires strategic acumen and robust resources. Partnering with a recruitment investment company can provide the support, funding, and technology that can help turn your startup recruitment firm into the next industry leader.

It’s interesting that many of the success factors provided by chatGPT for recruitment startups mirror the list of advantages of working with a recruitment investment company that we’ve been publishing each week recently on our social media channels. Developed independently of chatGPT, in a way it’s affirming what we’ve been saying all along – working with a company like Bluestones can significantly improve your chances of success with your recruitment startup and will provide a whole host of benefits that choose to partner with us.

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World poetry day

MC — Tue, 21 Mar 2023 09:10:44 +0000

For #worldpoetryday we’ve created the following little rhyming poem to celebrate all that we do at Bluestones. What do you think of it?

In the world of talent, where recruiters reign,
Our company invests, to relieve their strain.
We scale and create wealth, with a strategy fine,
Building recruitment brands, that truly shine.

At the heart of our mission, our people we treasure,
Investing in talent, beyond any measure.
For we know that success, in this industry grand,
Is built upon people, and the strength of their brand.

With social impact, we’re committed and true,
To uplift and inspire, in all that we do.
Our values we live, and breathe every day,
In the pursuit of a vision, we’re well on our way.

Towards a billion in revenue, the Group’s eyes are set,
A phenomenal growth, that we won’t soon forget.
For we have a purpose, ambitious and clear,
To change the recruitment game, in the coming years.

With our partners together, we strive for new heights,
We push for growth, both day and night.
New startups we seek with fresh inspiration,
Who’ll find in us a true collaboration.

Our goal is to empower, to help you succeed,
With investments and support, we’ll take the lead.
With our people and values, we’ll make a difference true,
For the heart of our mission, is investing in you.

—————————

And would you have realised that this was mostly created with AI? It has been edited by a human to make it more relevant and readable, but the bulk of it was created with chat-GPT.

Whilst some people and companies try to hide their use of AI, or are concerned about the implications of these new tools, at Bluestones we tend to embrace technology and adapt to new innovations that can improve what we do, streamline our operations, and increase efficiencies.

We don’t think AI is here to replace humans any time soon, at least not in the recruitment sector, but it can certainly supercharge some of what we do.

It’ll be interesting to read any comments on this topic – not just about the poem itself, but about our publicly acknowledged use of AI.

Share your views on our LinkedIn post with this poem.

#CreatedWithAI #recruitment #recruitmentinvestment

Want to launch your own agency?

If you are looking for investment to launch your own recruitment agency or scale your existing company, find out more about what we offer in terms of investment and support via our investment division.

Find out more

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Temp and perm mix

MC — Fri, 11 Nov 2022 15:25:08 +0000

Recruitment businesses typically provide temporary recruitment or permanent recruitment services, or some combination of both. The precise split is often referred to as the temp to perm mix.

And whilst other recruitment services can feature – such as RPO, Head Hunting and Exec search, etc. – at its core, recruitment is usually defined by either being temporary or permanent.

Individuals and businesses can prioritise each for different reasons, and there’s no one right approach. However, in terms of valuing a business, there’s a perceived higher value associated with temporary recruitment.

Yes, permanent recruitment can deliver strong cash flows and there’s no need necessarily for invoice discounting or factoring, but equally the gross margin dial is reset ever month and there’s little foundation from which to build.

External investors therefore appear to prefer (and hence typically attribute higher valuations/multiples to) contract recruitment agencies, with their gross margin run rate and ability to generate an ongoing revenue stream.

Bluestones Group’s balanced portfolio of established core recruitment and staffing services businesses aim for a mix with around 80-90% temporary focus. This naturally follows through to our investment division and where we look for investment opportunities with our annual investment funds. If this reflects your existing business and you’re looking for investment to scale, or you’re an experienced recruiter looking for investment and support to launch your own agency, then speak to us or start your investment enquiry today.

Factors that influence a company's valuation

We explore some of the main factors that can influence a recruitment company's valuation.

See the valuation factors

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Market cycles

MC — Wed, 09 Nov 2022 14:10:08 +0000

The term ‘market cycles’ typically refers to fluctuations in the stock market that occur over time, sometimes due to outside economic forces; but in reality can refer to anything that goes a cyclical set of stages.

They can happen at any time and on any scale, with periods of growth or decline lasting anywhere from several months to several years, and generally follow an orderly progression of four stages: Expansion, Peak, Contraction and Trough. When planning to complete a deal and exit a recruitment business, understanding these market cycles and being able to plan around them can not only influence the ability to complete a deal, but also the price/multiple that can be commanded.

The recruitment sector is a highly cyclical industry and is heavily influenced by the ups and downs of market cycles. When market conditions are favourable, there is typically an increase in corporate activity such as mergers, acquisitions and new business ventures, which can lead to a greater demand for firms providing recruitment services (and there attractiveness to investors too). Conversely, when markets become more challenging, corporations may become risk-averse and seek to cut costs, resulting in fewer opportunities for those providing recruitment services.

Take a look at the different stages of market cycles to understand what this might mean for the price multiple you can command, or the appetite of the market to complete a deal.

The different stages of market cycles

1. Expansion & growth

2. Plateau

3. Contraction

4. Recovery

1. Expansion & growth

2. Plateau

3. Contraction

4. Recovery

When markets are on the rise, there is often an optimistic sentiment that encourages companies to pursue investment, deals, or merger and acquisition activity. Companies have access to larger amounts of capital which allows them to expand their operations by merging with or acquiring another business.

During these times, existing companies may seek out similar businesses in order to gain a larger market share or gain access to new technologies or products that would benefit their own business practices. This could be beneficial in terms of achieving economies of scale, gaining access to new customer bases and increasing profitability.

On the other hand, when markets are declining, M&A activity typically shifts towards consolidation. Companies under financial stress may be more likely to merge with larger firms with more stable finances in order to cut costs and retain valuable assets necessary for long-term survival. Companies may also seek out distressed firms that can provide them with needed products or services at discounted rates due to their weakened position in the market.

How we plan around market cycles at Bluestones

As we grow our divisional businesses and balanced portfolio, we’re mindful of the broader market cycles and macro-environment in which we’re trading as it directly influences our ability to raise capital, plan investments, and scope out exit strategies.

For investment businesses, it’s just another thing that the Group looks after so you can focus on your core recruitment business without issues such as this distracting you from your day to day growth activities.

To find out more, or to have a confidential discussion with us about you investment needs, please contact us today.

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2023 investment fund announced

MC — Tue, 01 Nov 2022 08:17:16 +0000

With our new financial year starting in November, we’re pleased to confirm our 2023 investment fund has also been secured.

At Bluestones, we’ve developed a proven approach to investing in and scaling recruitment businesses. Our model sees us providing 100% of the funding required to launch a new recruitment start-up, along with all the additional services – such as IT, Marketing, Finance, Legal, HR, etc. – that a business needs. With our central shared service support, it means recruiters can focus on doing what they’re good at – recruiting. It helps remove the distractions related to invoicing, payroll, credit control, or things like rent and rates, website or social media management.

What are we looking for in an investment enquiry?

We’ll go into this in more detail in another post, but for now it’s quite simple to explain. We’re looking for good recruiters that have developed their skills, experience and sector knowledge and are keen to branch out on their own. In many instances, the 100% funding model we’ve adopted means this is typically a risk-free exercise for recruiters too. With base salaries covered, support services provided, and a proven model in place for getting your business off the ground – all it takes is that small leap of faith and to start that conversation with us.

Check out our quick-fire Investment FAQ below…

Are you prioritising any particular sectors?

Although our existing brand portfolio operates across five core sectors, we’re not restricting future investments to just those. If you have a good proposition and a believable plan, that’s half the battle – so talk to us today about how we can help.

How long does it all take?

We’ve refined our start-up process so that we can typically launch a new recruitment business, fully set up with all the necessary branding, systems, and accounts, within a matter of weeks.

What's the investment process?

Firstly, we need you to submit your investment enquiry. As long as there’s sufficient detail in there, our Investment Director will review your proposal. All investments submitted will receive personal feedback.

After that, if your investment meets our criteria, our Group CEO and CFO will review and sign off on the investment and we’ll get heads of terms and shareholder agreements drawn up. As an equity stakeholder in your new business, it’s important we get this all agreed up front.

What are your investment criteria?

Our investment criteria is fairly simple; we’re looking for the following:

A realistic budget.
Demonstrable knowledge in your location(s) and sector(s).
Proven sales growth and track record.
A structured plan for your new business.
A vision for how you want to develop your business.

Factors that influence a company's valuation

We explore some of the main factors that can influence a recruitment company's valuation.

See the valuation factors

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How to create a startup budget

MC — Wed, 12 Oct 2022 13:09:21 +0000

If you’ve always worked within other businesses before, you may not know how to create a startup budget. Well fear not, because it’s not as hard as it sounds and we’ve got some helpful advice to help get you started.

Creating a budget for your recruitment agency startup is important because it helps to define the financial goals and resources available. It provides an overview of how your agency will grow, how much money is required to get to break-even and then reach profitability, and where in the coming months spend will need to be allocated.

A startup budget allows business owners (and investors) to analyse a startup’s finances and determine which strategies or plans are most effective and likely to provide the best return.

Startup budgets at Bluestones Group

At Bluestones, we do things a little differently. Because, as an investment company that’s focused on the recruitment sector, we’ve refined the way that we work, streamlined the startup launch process, and provide a range of inclusive support services to the companies we’re investing in.

It means that although we need to create a startup budget, many of the costs you’d typically expect to see for a startup company are either covered by us, or significantly reduced through the Group’s economies of scale and combined purchasing power.

We do still require all investment companies to produce startup budgets as part of our investment process and due diligence… because we have to know what we’re investing in and understanding how a business will grow, and the cost of that growth, is naturally important when making such decisions. You can find out more about this when starting a new investment enquiry, as you’ll be asked to complete our simplified startup budget as part of that process too.

Key points to understand about startup budgets

A budget will form a key component of your startup plan and will help map out what you will spend or receive over the coming months and quarters.

In many ways, estimating your sales or placements can be the hardest part of the budgeting process. But with experience in the sector and a good network, you should know what's realistic.

Understanding your cost-base is vitally important, so that you can map out what sales are required to break-even and push beyond this, and crucially when this will happen.

As a Bluestones Group company, you'll benefit from the economies of scale of our larger group, so your fixed costs will be very low.

Our investment isn't just financial, as we'll help you with budgeting, cash-flow projections, and building your brand.

Costs can quickly mount up - from rent & rates, to insurances, IT equipment, advertising, utilities, and professional fees. We look after this for you at Bluestones, as part of our inclusive support service - but they still need to be budgeted for.

Understanding your costs

As a helpful starting point, we’ve outlined the majority of typical costs that should be included in a recruitment startup budget.

Initial set up costs TBC

Website design, logo creation, company incorporation, legal documents & contracts, etc.
Employee salaries / commissions TBC

PAYE vs dividends consideration - and how this will be funded.
Website hosting / promotion TBC

e.g. choosing a web CRM, a hosting provider, the underlying technology, etc. - and whether subscriptions are required. Then SEO, maintenance/support, and ongoing promotion will all be required.
Premises / office space TBC

Will you work from home or use shared serviced offices, or find dedicated premises?
Utilities TBC

Gas, electricity, broadband, etc.
Professional services & subscriptions TBC

e.g. Accountancy services, LinkedIn Recruiter / Sales Navigator, etc.
Job boards TBC

Which are essential for your business? Do you really need hundreds of vacancy advertising credits? Or do you just need CV searching options?
Software subscriptions TBC

e.g. recruitment CRM / ATS, Office 365, etc. - and aside from licensing, there may be customisation requirements too, to make the system relevant for your sector or way of working.
IT equipment TBC

Laptops, phones, printers, scanners, etc. - but do you really need the latest and greatest equipment? It's a common pitfall of many startups to get carried away with the excitement of launching their new business that they can let costs such as these get out of control.
IT support TBC

Will this be real-time support? Will it be offshore support? Do you need external help or will the support you need be built into the contracts you've signed elsewhere (e.g. for your recruitment CRM).
Funding TBC

Last but not least is understanding how you will fund your startup. Will this be from personal savings, angel investors, business loans, or via a dedicated investment company like Bluestones Group.

Additional resources

Additionally, there are some good free resources that are already available online that can help you with your startup budgeting process.

This budget template for new business owners from Gusto, is one such resource that’s free and easy to use. Alternatively, check out the wide range of business budget templates available from TemplateLab.com HERE.

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Valuing a recruitment business

MC — Sat, 01 Oct 2022 08:08:42 +0000

Understanding how a business is valued, and the levers that can be adjusted to influence a valuation is critically important when scaling a business for an exit.

As a shareholder in a business being sold, it can be easy to let personal bias cloud your judgement when valuing the company. Even if you strongly believe the business has the potential to be successful, it’s important to set that feeling aside and analyse the company objectively, as a potential investor would do.

Everyone will have a view over which items are the most important when valuing a (recruitment) business, but from an investor, acquirer or purchaser perspective there are a core set of metrics that can influence that valuation.

A simple rule of thumb relates to applying a market-influenced multiple to the EBITDA of a business. That multiple is typically influenced by a range of factors – and we’ve summarised the main ones here.

Factors that can influence a recruitment company's valuation

Profit

Understandably, a company's profit is one of the most surefire ways of influencing a valuation or multiple. Good turnover to GM/EBITDA conversion and sustainable growth are key.

Margin %

Higher margin businesses, and companies that are sustainably improving their margins will typically see better valuations.

Temp and perm mix

Understand how the split between temporary and permanent recruitment can affect a company's valuation.

Specialisation

The extent to which a business is focused on a narrow(er) range of sectors or services can influence its valuation.

Sector

Aside from the cyclical nature of markets, certain sectors are often perceived as being more robust, offering higher margins and therefore positively influencing any valuations.

Geography

Geographical coverage, either physically or virtually, can support well-developed market penetration, a compelling growth narrative, and influence a company's valuation.

Use of technology

Automation, standardisation and adopting suitable technology can make businesses more efficient and streamlined, with the scale and the success of technology adoption influencing a company's valuation.

Disruption capability

A business either operating in a disruptive sector, or is itself disruptive, can command a higher valuation multiple.

Succession planning

Future investors want to know what happens after they invest, so having a clear succession planning strategy and ongoing narrative is critically important.

Why succession planning?

Infrastructure

Does the business have the right infrastructure, systems, policies and structure to support ongoing growth? Solid, scalable infrastructure is essential.

Cash

Strong cash flows, and visibility of future cash flows, can support future growth and earnings. Being able to evidence this will directly influence a company's valuation.

Understand importance of cash

Multiple clients & tenure

Whether it's a balanced portfolio or just general diversification, a broad approach to clients, and long-standing relationships are positive factors in company valuations.

Future proof

Companies that are ready for the future, adopting technology, diversifying appropriately, growing sustainably, and are able to change when required, are often perceived as being future proof, and are therefore more valuable as a result.

Explore future proofing

Market cycle

Markets are typically cyclical, with the appetite for deals rising and falling, just as the multiple valuations change too.

Understand market cycles

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Bluestones ranks in the Recruiter Fast50

MC — Thu, 29 Jul 2021 15:54:20 +0000

Bluestones Investment Group has ranked in the Recruiter’s Fast 50 list of recruitment companies, placing in the top 20.

The list is collated independently for the Recruiter focusing on the fastest growing, privately-owned recruitment companies in the UK according to a revenue compound annual growth rate over the three most recent annual reporting periods.

As the Recruiter report highlighted, an “unprecedented year infiltrated by COVID-19 has seen privately-owned recruitment firms’ growth rates slow“. It went on to explain how technology has been fundamental in helping companies adopt their business models to facilitate remote working, something the Group’s IT team enabled across the entirety of the Group’s brand portfolio.

The Fast50 report also credited the multi-sector approach – as evidenced through Bluestones’ balanced portfolio of brands across our six core divisions – as being critically important in weathering the turbulent times through its natural resilience, fostered across broad exposure to multiple sectors.

Steve Pendergast, Bluestones Group CEO commented,

We’re naturally pleased with the report, our top 20 ranking, and the recognition that our balanced portfolio approach is delivering tangible benefits.

The full Fast 50 list is available to view HERE.

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Bluestones Medical is an approved supplier through the HealthTrust Europe Framework

admin — Fri, 09 Apr 2021 08:41:26 +0000

Bluestones Medical, the healthcare recruitment specialist business within the Bluestones Group portfolio, is proud to have recently announced it’s an approved supplier through the HealthTrust Europe (HTE) “Total Workforce Solutions” framework.

This agreement is approved by NHS England & Improvement (NHSE&I), can be accessed by the public sector and is predominately used by NHS Trusts within England.

This award alongside our Workforce Alliance framework status allows us to provide temporary employment opportunities within the NHS for nursing and care service workers across a full scope of clinical bands and specialties.

As a framework provider through both of England’s NHS frameworks, we are able to offer ample opportunity across a wide geographical coverage for our temporary workforce within the public sector. By operating solely through frameworks, we are able to offer our client base peace of mind that all our employment checks have been rigorously conducted with staff provided via a fair and transparent pricing structure.

If you would like to hear more about this framework agreement, explore our public sector opportunities, or find out more about how we can support your organisation – please contact the Bluestones Medical team.

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10 things every recruiter should do this Christmas

admin — Thu, 07 Dec 2017 11:18:30 +0000

[vc_row][vc_column][vc_column_text]Whilst the title of this article could be considered misleading, to be clear, we’re not talking about Christmas dinners or gift ideas. We’re focusing on those activities good recruiters tend to do, as their businesses typically wind down for the festive period and what best practice advice suggests.

Cleanse your database

Now’s the time, as your business is typically winding down for the festive period and it becomes more difficult to reach your clients and candidates that you can actually find a little headroom and sort out some admin. All too often cleansing the database can get shunted to the bottom of the priority list, especially as these days many CRM or online systems will manage much of this for you, but if it’s not all handled for you, now’s the chance to go through and update your records, re-classify clients and update your database. Your future self will thank you for this in the New Year.

Wish clients and candidates well for the festive season

You’ll likely have completed your Christmas drops already with any gifts, hampers and bottles sent or hand-delivered to your chosen clients. But with budgets tight, and being mindful of anti-bribery laws of course, not everyone will or can receive something. That doesn’t mean you have to ignore them though. A simple email, phone call or even traditional posted Christmas card can be a really nice personal touch. You don’t have to be selling anything to them. It just shows that you value them as a contact. And it’s nice to be nice, especially during the festive season.

Schedule emails and social posts to go out

If you feel you must be seen to be active over the Christmas break, then let computer and software systems take over the hard work for you. Schedule as much as you can via email or social media systems. No one expects you to be busy Tweeting or updating your company Facebook page on Christmas Day or New Year’s Eve, but for those people that do go online and follow you, they’ll potentially see your post in their News Feed, so it’s not a bad idea from a brand awareness perspective.

Take stock

With it being quieter than normal, the phone ringing less and fewer contract starts or permanent roles being offered or accepted, now’s a great time to take stock and reflect on what you’ve achieved this year. You’ll often be your harshest critic, so take a moment to appreciate all that you’ve achieved. Pat yourself on the back. Reflect on how far you’ve come and the objectives you’ve met.

Identify priorities

And with that clearer diary, it’s easier to think about your priorities. You’ll know what you’ve achieved this year and which objectives you might have missed. Are these still priorities? Should you carry them forward into the new year? And think about the year ahead… what are the priorities now? Think not just about your business priorities, but also your personal priorities.

Plan for the New Year

And when you know your priorities, you can start formulating an outline plan. It might be that you’re going to endeavour to make more client visits. Or you’re going to commit to more self-development. Or simply, you’re going to grow your LinkedIn network by 10%. Whatever your priorities, try breaking them down into achievable smaller objectives that you can space throughout the year, so you can work towards hitting those bigger overall goals as you progress through the year.

Tidy your desk

Think about it. Start as you mean to go on and get your working environment ready for a busy start in the New Year. As you wind down for the festive period, clear your desk of the clutter, left over mailshots and other paperwork that’s no longer relevant and you’ve probably put off filing. You’ll feel better for this when you come back into the office in the New Year.

Update your website and social platforms with office opening details

It’s Christmas after all, so don’t be so self-centred! Let your clients, candidates and suppliers know when the office is closed (or open) and when you’ll be returning back to work. This could be as simple as updating your website, changing your email signature, publishing something on social media, or even mailing details out to a select distribution list. Whatever you choose to do, don’t neglect to let these people that matter know what’s happening with your business.

Set your out of office notifications

It doesn’t take long to do now, but the majority of email clients and phone systems include the ability to set out of office notifications. So make sure you do this. No one wants to be on the end of a phone line waiting to be answered, or emailing without any hope of a timely response. The people trying to contact you could be existing clients or candidates, or potential new ones, so do them all a favour and let them know when the office is closed and when you’ll be back to answer their queries.

Enjoy the festive break

Inevitably, once the festivities are finished, you’ve eaten your bodyweight in turkey and clearly over-indulged, many will start thinking about New Year resolutions and the often dreaded return to work. If you find yourself thinking it’s time for a change, for a new challenge or better career opportunities, then the team at Bluestones Group can certainly help you.

We invest in great recruiters, recruitment businesses and staffing service companies – so if you’re ready for a change and want to talk about your career opportunities, then get in touch with us today. Even if you don’t want to launch your own recruitment related business, with a portfolio of over 30 national brands, we may well have career opportunities within the Group that you could be interested in.

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